Last updated: October 11, 2026

1. Introduction

Welcome to Mirval. This Shipping Policy explains how we process, ship, and deliver orders placed through https://mirval2018.com.

By placing an order on our website, you agree to the shipping terms outlined below.

2. Order Processing

We process orders after they have been successfully placed and the required payment or order confirmation has been received.

Order processing times may vary depending on product availability, order volume, holidays, and other operational factors.

Orders are generally processed during business days. Orders placed on weekends or public holidays may be processed on the next business day.

During promotional periods or exceptionally busy seasons, processing may take longer than usual.

3. Shipping Destinations

We deliver to locations supported by the shipping options available at checkout.

Delivery availability may depend on your address, the courier service, and local delivery coverage. Some remote or restricted locations may not be serviceable.

Please ensure that your shipping address and contact details are accurate and complete when placing your order.

4. Shipping Methods and Delivery Times

Available shipping methods and estimated delivery times may be displayed during checkout or communicated after your order is confirmed.

Delivery times are estimates and may vary due to:

• Your delivery location.

• Courier availability and operating schedules.

• Weather conditions or transportation disruptions.

• Public holidays and peak shopping periods.

• Customs procedures, where applicable.

• Circumstances beyond our reasonable control.

An estimated delivery date is not a guaranteed delivery date unless expressly stated otherwise.

5. Shipping Charges

Shipping charges, where applicable, are displayed at checkout before you complete your order.

The final shipping cost may depend on the delivery address, selected shipping method, order size, or any applicable promotional offer.

Any free-shipping offer will be subject to the conditions specified for that offer.

6. Order Confirmation and Tracking

After placing an order, you may receive an order confirmation through the contact information provided at checkout.

Where tracking is available, tracking details may be provided by email, telephone, SMS, or another available communication channel.

Tracking updates depend on the courier service and may not appear immediately after an order has been dispatched.

7. Accurate Shipping Information

Customers are responsible for providing accurate delivery information, including their full name, contact number, and shipping address.

Mirval cannot guarantee successful delivery when incorrect, incomplete, or outdated information is provided.

If you notice an error in your shipping information, contact us as soon as possible through our website. We will try to assist with corrections before the order is dispatched, but changes may not be possible once the shipment is in transit.

8. Failed Delivery Attempts

Delivery may fail if the recipient is unavailable, the address is incorrect, the contact number cannot be reached, or the courier cannot access the delivery location.

If delivery cannot be completed, the courier may attempt redelivery or return the shipment according to its procedures.

Additional delivery charges or other consequences may apply where permitted by law and disclosed to the customer.

If an order is returned to us because delivery could not be completed, please contact us to discuss the available options.

9. Delayed or Lost Shipments

Although we make reasonable efforts to ensure timely delivery, delays may occur because of courier operations, weather, transportation problems, public holidays, or other unforeseen circumstances.

If your order has not arrived within the estimated delivery period, please contact us so that we can help check its status.

If a shipment appears to be lost, we will review the available tracking information and coordinate with the relevant courier where appropriate.

10. Damaged or Incorrect Items

Please inspect your order after delivery.

If you receive a damaged, defective, or incorrect item, contact us promptly through our website and provide your order details along with clear photographs of the issue, where appropriate.

We will review the information and explain the available resolution options in accordance with our applicable return and refund policy and consumer protection requirements.

11. International Shipping and Customs

Where international shipping is available, orders may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country.

Unless expressly stated otherwise at checkout, these charges are the customer’s responsibility.

International delivery times may vary depending on customs clearance and local delivery procedures.

12. Order Cancellation and Address Changes

If you need to cancel an order or change the delivery address, contact us as soon as possible.

We will make reasonable efforts to accommodate your request before dispatch. Once an order has been shipped, cancellation or address changes may no longer be possible.

Any cancellation, refund, or return will be handled according to our applicable store policies and legal obligations.

13. Contact Us

If you have questions about shipping, delivery delays, tracking, or an existing order, please contact us through the contact options available on our website.

Website: https://mirval2018.com

Thank you for shopping with Mirval. We appreciate your trust and look forward to serving you.